Trust & safety

Security & data protection

Your school holds sensitive information about minors — academic records, health notes, discipline history. Here's how we protect it.

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Data isolation

ShuleMatrix is multi-tenant: every school's data is logically separated from every other school's. No school can query, view, or export another school's records under any user role.

Kenya's Data Protection Act, 2019

Because ShuleMatrix stores personal data belonging to minors — including academic performance, attendance, discipline records and in some cases health notes — we process this data as a data processor on behalf of your school, which acts as the data controller. Schools remain responsible for obtaining appropriate parental/guardian consent where required under the Act.

Access control

Data storage & backups

What we don't do

Reporting a concern

If you believe there has been unauthorised access to your school's data, or you have a data protection question, contact us at [email protected] or through our contact page.